Our Process

We also place a high importance on customer care, making sure your experience with us is smooth, hassle free and seen through until you are fully satisfied with the end product.


Complete our online form for an estimate or request an on-site measure and quote.

The fastest way to get an estimate is to complete our detailed online quote form. Alternatively, you can request an on-site measure and quote where we can meet you on site to get a better understanding of what you want in a pool fence. We can discuss designs, and what will need to happen to ensure that we comply with  Australian Standards.



Review your quote, click accept and make a 40% deposit

We’ll send out an online quote for your review, to accept, open the link in the email and click the green accept button in the top left and deposit the quoted 40% for official acceptance of the job.


sorrento glass provides temporary fencing while pool fencing is being installed

To ensure safety while we wait, we can provide temporary fencing.

When installing a pool fence at your premises, WA councils require that you fence off the area, especially if you have small children that are at risk. If your site is still undergoing works such as brick paving or flooring, we will also wait until this is done before embarking on the glass pool fencing installation.



We confirm the exact length and location of the fence and gates.

As we approach your installation date, we will need to meet with you on site and conduct a final measure and confirm exact location of the glass fence and gates. We understand that the installation may be dependant on other works, please let us know an approximate timeline for the final measure.

Book your final measure now


Most jobs completed in less than a day, site left neat and tidy.

If your site is still undergoing works such as brick paving or flooring, we will wait until this is done before embarking on installation.

When ready, we come out to your site and install the glass fence in less than a day. We will await your inspection of the installation for approval to mark this job as complete.



Your warranty period begins and the final deposit is due.

Sorrento Glass will replace at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance.

If Sorrento Glass is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion, Sorrento Glass may elect to refund the purchase price in exchange for the return of the product… read more.